Reintroducing Phone Support While on a Batch
As part of our new commitment of Support while you shop and beyond, we are reintroducing phone support for shoppers while you’re on a batch.
We heard you when you told us that the ability to contact an agent via phone was critical to being able to solve problems as efficiently and seamlessly as possible. We’re excited to be able to offer this level of support again when you’re in the store shopping or out on a delivery. As a shopper, we know you’re shopping as efficiently as possible and problem-solving replacements and other challenges all while communicating with your customer. When things don’t go as planned, phone support can help you quickly resolve the issue so you can get back to serving your customers with the care and commitment you’re known for.
You can learn more about our renewed commitment on our website
Instacart
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Instacart is the leading grocery technology company in North America, partnering with more than 1,800 national, regional, and local retail banners to deliver from more than 100,000 stores across more than 15,000 cities in North America. To read more Instacart posts, you can browse the company blog or search by keyword using the search bar at the top of the page.
